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2014 Thin Client Issue

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With Vault Professional 2014 Subscription Release 1, in the Thin Client, selecting a file should then display the "File Details" display. However, in some scenarios this is not happening. In fact nothing happens.

Steps to reproduce:-

Login to the Thin Client

Navigate to the Project Explorer, and find a file.

Select a file in the list and this should take you to the File Details page. But nothing happens.

 

The browser console will display a message saying that access is denied to a path such as this one in Internet Explorer. FileDetails

400 (Access to the path '\Autodesk\VaultCommon\Servers\Services_Security_6_29_2011\<servername>\Vaults\<>Vault\Objects)' is denied.

To work around this, On the Vault Server (ADMS) give the 'IIS AppPool\AutodeskTCPool@ user full control to the folder "'C:\Autodesk\VaultCommon\Servers"

If needed, create the folder

FileDetails2

 

 

 


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